Pacline Overhead Conveyor Testimonials
What our customers say
Read the testimonials from our customers below.
“Always great service and support. Excellent product quality.”
“My experience with PACLINE has been exceptional and very pleasant. Yousif, whom I worked with does a fantastic job explaining each of the systems which we purchase. I never hesitate to ask him questions and he is very detailed all the way to installation. He also follows up and makes sure I am satisfied with the whole process.”
“The delivery was correct and right on schedule and our last-minute expediting request was honored and processed. Thank you for being a good partner.”
“We had an issue with stainless steel self oiling brush that pulling apart causing the drive unit to fail. I made a phone call on Friday and PACLINE was there Monday and repaired the issue. Thanks for taking care of the customer.”
“Any questions or problems that would arise were addressed very promptly and resolved. Great service.”
“Everything from the beginning was very precise & in a professional manner. Details in the quote, drawing, documentation, timing & installation was very smooth & managed very well, everyone knew their role. As I mentioned to our company, ‘I wish we had more suppliers like Pacline’. TSTECH-Canada is pretty happy with the service and hope we have more business together in the future.”
“Very confident that I have a system that will be serviceable for many years to come. All parts well manufactured and consistent. Steve Katsikas [Pacline Project Engineer] was most helpful, patient and willing to work with an engineering non-engineer on a small but difficult application. I thought we could install the system but thankfully decided to arrange for help from Pacline. Neal [Pacline Installation Supervisor] couldn’t have been nicer to work with. He thought it out and took the project as a challenge and with some help from our guys under his guidance, the installation is complete. The comedian Jerry Clower said ‘The first football game he ever saw, he played in.’ That’s how I feel about our overhead conveyor. Excited to see it run servicing our peach crop. Thank you for your help. Good product. Good people. Good company!”
“It is working perfectly, your trouble shooting from long distance was remarkable. I have said to anyone that will listen, that Pacline is one of the best engineering and system designers I have ever worked with, and that takes in more years than I care to remember.”
“Spectra Technologies has become a recent customer with Pacline and I wanted to say how much we have enjoyed the experience.”
“We would like to thank you for your assistance with our FGI reconfiguration project. Your team did and exceptional job. Especially in managing the outside contractors. There was great comradery and teamwork displayed throughout the job. I was very impressed with PACLINE’s tireless work ethic and dedication. Rob, Neal and the electrical lead communicated all issues very well and kept the project moving ahead of schedule the entire time. Even when multiple changes were requested in the final hours, your guys stayed in good spirits and fulfilled those requests without complaint. That was very commendable and much appreciated by everyone at Dakkota.”
“Our experience with Pacline and yourself on our project was very positive. First, we were fairly new to the product line so you were very helpful in educating us on potential solutions for our customer. Second, the customer had several adjustments and specialized needs which resulted in a lot of questions back and forth, you were extremely helpful and quick to respond to each question, adjustments to the quote and related diagrams. Third, when there were issues after the customer bought and had installed the conveyor, you were also helpful in getting the issues resolved quickly.”
“Neal and Alex have just finished up installing our new conveyor system and I want to use this opportunity to reiterate what a pleasure it has been to work with you and the Pacline team on this project. Your communication and execution have been top notch.
In addition, Neal and Alex are great ambassadors of your company. I’m grateful that we had the opportunity to have them do our install. If we ever have more work to do out here, I will personally request that they do the work. They are fantastic.”
“Pacline was a great help on our No Boundaries project. We came to them with a vague concept and unrealistic expectations and they worked with us to deliver a functional, custom conveyor. They helped us from concept, to prototype and to final design.
I can’t recommend them enough.”
I can’t recommend them enough.”
“Thank you for the great support before; during and after installation. World class!”
“”Andrew and team were excellent in every phase of project. Hope we can do business with Pacline in the future.”
“We have always had excellent service from Pacline and this continued this time. The order arrived on time and quality was excellent.”
“We came to you with a really strange and new challenge and you helped us make it work. You helped us design a custom track, custom curves and all the other strange and demanding requests, all within time and on budget. Your product is an integral part of our playground and you helped us make it a success.”
“Installation was excellent, follow-up excellent, service excellent. Pacline has been around for many years and this is one of the reasons why. Keep up the good work guys.”
“I’d like to offer my thanks for a job well done on your recent installation for us. We’d started on time, stayed on schedule throughout, and finished even earlier than needed. The system then functioned perfectly on start-up, and has stayed trouble free since. I’d also like to bring up that your [Pacline] team recognized a potential interference during their installation. Rather than waiting until we got back on site to discuss, they called with the potential solution. We agreed the solution would be practical, and we proceeded accordingly. That contributed greatly to an on-time, successful installation. I really appreciate having thinking people on site.”
“…thank you for your good performance in supplying and installing the overhead conveyor system in Cornwall. We also acknowledge your professionalism in the after sales assistance you provided and your prompt follow up in solving maintenance issues and system upgrades.”
“I would like to use this opportunity to congratulate the Thec-Con and Pacline companies for the professionalism and personal skills of the Team that worked with us in these last 6 weeks, giving us the chance to correct some issues caused by the lack of information we had during the project development. This was possible because they really knew what they were doing during the system installation. The Team really worked very hard and accomplished the target dates!”
“On behalf of the Lear Chicago Team, we would like to thank you for your outstanding launch of the S-310 P & F [power and free] modular build conveyor system. This system worked extremely well and accommodated limited space requirements utilizing the tight radius corners. I am impressed with the attention to detail which kept the program timing intact. Since installation, the system has functioned as designed without any problems.”